Question 1

How many revisions do I get?

Accepted Answer

Top Prospect Careers will provide you with as many revisions as needed during the project, unless the revisions fall outside of the scope of the project (requesting revisions that tailor the document to a different industry than previously discussed). We will work to ensure your final project meets your exact needs, specifications, and desires.

Question 2

Can my order be rushed?

Accepted Answer

Yes, we provide rushed orders for a fee.

Question 3

Do you any offer guarantees?

Accepted Answer

100% of our clients have landed interviews! But no, we can’t guarantee this as there are too many variables to consider.

Question 4

Can you tailor my resume for a specific job?

Accepted Answer

Yes. If there is a particular role that you are targeting, we can draft a resume that reflects the position. If not, we will create a resume that can be used to apply to roles within your industry that match your experience. If you want to revise your resume for each role you apply for, we can do that for a fee.

Question 5

What do you mean by Professional Support/Advice Until Job Offer is Received?

Accepted Answer

You will have unlimited email/LinkedIn messaging access to us. You can ask us questions about the job search process, your resume, interview advice, positions you’re interested in etc. until you land an offer.

Question 6

What is the TPC Resource Hub?

Accepted Answer

The TPC Resouce Hub is a bundle of resources that will assist you with your job search. It includes:

Templates: Interview Thank-you Letters, Cover Letters, LinkedIn Messages, a Follow-up Letter, and a Reference List   Tools: Interview Guide, Action Verb List, Salary Negotiation Tips, Mastering a Winning Resume eBook   Course Access: Mastering a Winning Resume and How to Land Interviews Faster

Question 7

What is your refund policy?

Accepted Answer

All sales are final, but we will do everything we can to ensure you are satisfied with the completed project. Partial refunds MAY be considered depending on the project and the nature of the request.

Question 8

Can I have as much time as I want to review the documents?

Accepted Answer

The project timeline depends on the client. However, if TPC sends your documents for review and there is no feedback given within four weeks and after two reminder emails, the project will be considered closed.

Question 9

Can you work with my VA, spouse, etc.?"

Accepted Answer

Coaching sessions are to be conducted with the client and the client alone. All projects will be completed with the client’s contribution and theirs alone. Any project that is delegated to a virtual assistant, spouse, recruiter, etc. will be closed and no refund will be provided. We work to understand your experience, not someone else’s interpretation of it.

Question 10

What are the payment rules?

Accepted Answer

Payment is expected prior to starting the project or coaching session. Payment plans can be discussed depending on your needs and the package being purchased.

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FREQUENTLY ASKED QUESTIONS

STILL HAVE QUESTIONS BEFORE WORKING WITH US?

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We're more than happy to answer any questions you have.